Providing customer support is an important function at PLR . We fully understand that systems maintenance plays a major role in overall customer satisfaction. For every project executed by us, based on client requirement, we provide complete support.
PLR also undertakes Products and Applications Onsite as well as Offshore Annual Maintenance Contracts. Generally the AMC scope is confined to technical queries, bug fixes, updates and patches.
PLR has Help Desk Services specifically to cater to AMC clients. Service Level Agreements are signed as per the clients' respond time requirements.
Always dedicated, always ready to help. This is the credo for the PLR software maintenance team.